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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Hi, I’m Avery Montgomery — writer of swoony slow burns, heart-twisting tension, and characters who fight hard for the love they never saw coming.

I live on the coast of North Carolina with my husband, where salt air, sunsets, and stormy beach walks are part of our everyday rhythm. There’s something about the ocean that feels like a good romance — deep, unpredictable, and a little bit wild.

I write love stories because I believe in the magic of connection. The kind that sneaks up on you, the kind that undoes carefully laid plans, the kind that lingers long after the last page. I’m endlessly inspired by the quiet, powerful moments between people — the look across a crowded room, the brush of fingertips, the secret histories that shape how we give and receive love.

Romance, to me, is hope on paper. It’s how we remind ourselves that love is always worth the risk.

When I’m not writing, you’ll usually find me with a book in one hand, coffee in the other, and my husband just out of frame, probably trying to distract me — and usually succeeding.

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